The Digital Patient Journey: A Conversation with Caris Healthcare

Find out how a large healthcare network increased their star rating from 3.1 to 4.7 stars in just 6 months.

Caris Healthcare's Director of Marketing Erika Gennari shares her strategy to increase reviews, use reviews to improve the patient experience and navigate the evolving demands of patient needs. Watch this webinar now to understand how to connect your in-person patient experience to your review strategy, as well as how to create an authentic, patient-centered approach to review generation.

  • Practical strategies for review generation in healthcare settings
  • How patient expectations have changed-- and what to do about it
  • How to use surveys and reviews strategically

… and so much more.

Watch the On-Demand Recording

76%

of consumers who search for "near me" visit a business within one day.

8 in 10

of consumers search online for local businesses at least once per week. 

#1

Google was the most trusted review site, followed by Yelp, BBB, TripAdvisor and Facebook.

Get insights, not just data

So much customer feedback, so little time. Let our AI analyze it all and send you the insights into where your customers are happy and where they’re not.

Reputation-Management-–-Pulse

Trusted by hundreds of multi-location brands worldwide

Abercrombie__Fitch_stacked
Wyndham-hotels
Century-21-logo
Gold-Gym
Pizza-Hut
Taco_Bell_2016
19592fbc-team_107i07g000000000000028

Go from customer feedback to insights to action

The groundbreaking AI in the Chatmeter platform is built to give multi-location businesses unparalleled insights into every location. Identify issues earlier, see competitive opportunities before anyone else and start winning.

chatmeter logo-White-Orange-Dot-2