Reputation Management at Scale: A Conversation with Brookshire Brothers

Find out how a 200+ location grocery chain responds to hundreds of reviews, analyzes potential risk and optimizes listings at scale.

How do you maintain a 98% review response rate with hundreds of locations? And how do you measure the ROI?

Get the answers to these questions and more in an exclusive conversation with the digital team from Brookshire Brothers, a 200+ location grocery store and gas station chain. Their team will walk through their entire process, results and the strategy behind it all.

Watch the recording to learn:

  • Tips and tricks for responding to every review on-brand and on time
  • Key processes and strategies to scale your process
  • How to use surveys and reviews strategically

… and so much more.

Watch the On-Demand Recording

76%

of consumers who search for "near me" visit a business within one day.

8 in 10

of consumers search online for local businesses at least once per week. 

#1

Google was the most trusted review site, followed by Yelp, BBB, TripAdvisor and Facebook.

Get insights, not just data

So much customer feedback, so little time. Let our AI analyze it all and send you the insights into where your customers are happy and where they’re not.

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Trusted by hundreds of multi-location brands worldwide

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Go from customer feedback to insights to action

The groundbreaking AI in the Chatmeter platform is built to give multi-location businesses unparalleled insights into every location. Identify issues earlier, see competitive opportunities before anyone else and start winning.

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