The 2025 Quick-Service Restaurant Reputation Ranking

Find out which brands are outperforming the market-- and why.

The quick-service industry is pursuing aggressive expansion in the face of declining foot traffic while innovating with new menu items and store formats.

In this exclusive report, the Chatmeter research team analyzed more than 300,000 reviews to answer the question: what are the food quality, service and pricing changes really making a difference to customers today? 

Download this report to get the answer, as well as learn:

  • The top-performing fast food brands and what they’re doing differently
  • New trends driving negative and positive reviews in 2025
  • How consumers view food quality, service and value for top brands

Download it now. 

Get the Report

300,000+

reviews analyzed across 26 different QSR brands

$532B

sales predicted for the QSR industry for 2025

17%

increase YoY of review mentions of customer service


Get insights, not just data

So much customer feedback, so little time. Let our AI analyze it all and send you the insights into where your customers are happy and where they’re not.

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From feedback to insights to action


The groundbreaking AI in the Chatmeter platform is built to give multi-location businesses unparalleled insights into every location. Identify issues earlier, see competitive opportunities before anyone else and start winning.