The 2025 Gym Reputation Ranking

Ranking Customers’ Favorite Gyms Heading Into 2025

Find out what the top gyms are getting right – and what consumers want from gyms in 2025. Our research team analyzed the reviews of the 10 largest gyms and ran a survey of 1,000 adults to identify key trends in facilities, convenience, amenities and so much more.

What are the top three gyms doing differently? Where is the fitness industry failing its customers? Find out in our 2025 Gym Reputation Ranking report. 

Download this essential report now to learn:

  • How the top ten fitness chains rank in the eyes of customers
  • Major themes and YoY changes from 2023 to 2024
  • What gyms should focus on in 2025

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Get insights, not just data

So much customer feedback, so little time. Let our AI analyze it all and send you the insights into where your customers are happy and where they’re not.

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51%

About half of consumers surveyed made resolutions related to health for 2025.

34%

The percentage of reviews mentioning
"value" increased by 34% YoY.

36%

The percentage of reviews describing a gym's vibe increased by 36% YoY.

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