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New 2023 Consumer Survey Report

Consumer Brand Love and the Online Dialogue


Never before have online reviews been so important–even more so for multi-location enterprises. Get Chatmeter's newly-released 2023 Consumer Survey Report to see how you can turn online reviews into brand love.

Survey findings point to key areas of opportunity for growth of:
  • Brand love and loyalty
  • Brand trust
  • Brand innovation insights
  • Brand intelligence

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  • Brand love and loyalty
  • Brand trust
  • Brand innovation insights
  • Brand intelligence

The Opportunity for Marketers

Online reviews are key to building brand love and loyalty, while also essential in attracting new customers.

The new 2023 Chatmeter Survey uncovers consumer attitudes towards online reviews and how marketers can take advantage to build brand love and loyalty.



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